Payments Policy

Accepted Payment Methods

We offer secure and convenient payment options to ensure a smooth checkout experience for all customers in the United Kingdom. We currently accept the following payment methods:

• Credit & Debit Cards
  • Visa
  • Mastercard
  • American Express
• Digital Wallets
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed in GBP (British Pounds Sterling).

Payment Security

Your payment information is protected using industry-standard encryption and secure payment processing technologies. We do not store or have access to your full credit card or payment details at any time.

All transactions are processed through trusted, PCI-compliant payment providers to ensure maximum security.

Order Processing

• Payment must be successfully completed before an order is processed or shipped.
• If a payment is declined or fails, the order will not be confirmed.
• In the event of suspected fraud or unauthorized activity, we reserve the right to cancel or place an order on hold for verification.

Taxes

All prices on our Platform are displayed in GBP and include VAT where applicable. Any taxes applied will be clearly displayed before you complete your purchase.

Payment Issues

If you experience any issues during checkout or have questions regarding payments, please contact our customer support team and include your order number (if available).

Contact Us

Phone: +44 7828706943

Email: info@arthurandivy.com

Address: 2 Lansdowne Rd, Croydon London, CR9 2ER, United Kingdom

Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (GMT)

We aim to respond within 24 hours.